We will never publish, share or send marketing messages to your eMail Address. We'll only use it to respond to your question.
Every computer screen displays colors differently, we do not guarantee a match to the color you're seeing on your screen. Samples are available for purchase if you need to see a more accurate representation of color or finish.
Since every computer monitor displays colors differently, we can't guarantee a color match to the image you're seeing on your screen. If you need a precise color match, we always have House Parts samples available for you and the cost of the sample is refundable if you send them back to us in good condition when you're finished!
Also, take note of the Product Material displayed in the details section for House Parts House Parts Metal Chain and keep in mind that different materials take paint or stain differently. For example, a resin finial may look slightly darker or lighter than a wood pole finished in the same color because wood absorbs more color than resin. These slight color variations are not defects and they become unnoticeable once the treatment has been installed in the window.
Sometimes, you may see the same color or finish name in several different collections. Once you settle on which product you want to buy, make sure to order all the components you need from the same brand and collection. For example, Walnut from House Parts is not going to match Walnut from a different brand.
House Parts Metal Sample Chain With All Metal Color Chips can be returned within 20 days of the ship date. If you think you may need to return an item, please don't open it. We won't be able to give you a credit if the item has been taken out of it's packaging.
And, make sure you request your Return Authorization from your My Account Home Screen. We'll need to send you the proper return address. If you send an item back without a Return Authorization, you'll be sending it back to the wrong location and we won't be able to issue your credit. Please read our complete Return Policy and Product Policy for more details.