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Every computer screen displays colors differently, we do not guarantee a match to the color you're seeing on your screen. Samples are available for purchase if you need to see a more accurate representation of color or finish.
Since every computer monitor displays colors differently, we can't guarantee a color match to the image you're seeing on your screen. If you need a precise color match, we always have TMS Menagerie samples available for you and the cost of the sample is refundable if you send them back to us in good condition when you're finished!
Also, take note of the Product Material displayed in the details section for TMS Menagerie Fleur Holdback or Tieback and keep in mind that different materials take paint or stain differently. For example, a resin finial may look slightly darker or lighter than a wood pole finished in the same color because wood absorbs more color than resin. These slight color variations are not defects and they become unnoticeable once the treatment has been installed in the window.
Sometimes, you may see the same color or finish name in several different collections. Once you settle on which product you want to buy, make sure to order all the components you need from the same brand and collection. For example, Walnut from TMS Menagerie is not going to match Walnut from a different brand.
TMS Menagerie Fleur Holdback or Tieback is a custom made or special order item and we can't allow returns or exchanges. Of course, you're guaranteed to receive exactly what you ordered, finished correctly and in perfect condition. However, you won't be able to return the item if you decide that you just don't want it.