Virtual Designer
  • ACCOUNT
  • CART
    Your Cart Is Empty
Shop All
Categories

Product Questions, Phone Consultations & Help With Orders

Our Customer Service & Order Fulfillment Team is available Weekdays: 9:30AM to 5:00PM EST.
DDH-PRO Trade Member Support for Designers, Decorators, Drapery Makers and Installers Log-In For Access To DDH-PRO Support Options
What Can We Help You With Today?
Help With Products
Help With Orders
Help With My Account
DDH-PRO Trade Account
Get In Touch With Us
Instant Order Help
  • No Time To Log-In? No Problem!
  • Get instant order updates, shipment tracking and help with orders right now.
Enter any two of the boxes above to authenticate your request.
Lookup Order Information
Online Chat
  • Online Chat Representatives can help you navigate the website and answer basic product questions
  • Chat Representatives can also help you look up Order Information, create Problem Reports and help you make changes to your order
  • For more detailed product usage questions: Use the "Ask A Question About..." area of any Product Page, use the "Send An eMail" area below, or schedule a free Telephone Consultation
Start Online Chat
Expert Phone Consultation
  • Free Expert One-On-One Telephone Consultations
  • Bay Windows, Decorative Traverse Rods, Ripplefold, Heavy-Duty Curtain Rods
  • Decorative Pole Treatments, Bypass Ring Treatments, French Rods
  • Our Product Managers can review images of your window or installation area and provide personalized support and suggestions for any product featured on our website.
Schedule Phone Consultation
Send An eMail
  • Fast answers to basic drapery hardware questions, product inquiries & order support
  • eMails are monitored throughout the business day, during the evenings, weekends and even holidays
Send Message
General Shopping Help:
(800) 383-6617
Weekdays: 9:30AM to 5:00PM EST
Fax: (888) 264-1753