Product Questions, Phone Consultations & Help With Orders
Our Customer Service & Order Fulfillment Team is available Weekdays: 9:30am To 5:00pm (EST).
DDH-PRO Trade Member Support for Designers, Decorators, Drapery Makers and Installers
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Online Chat
Online Chat Representatives can help you navigate the website and answer basic product questions
Chat Representatives can also help you look up Order Information, create Problem Reports and help you make changes to your order
For more detailed product usage questions: Use the "Ask A Question About..." area of any Product Page, use the "Send An eMail" area below, or schedule a free Telephone Consultation
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Expert Phone Consultation
Free Expert One-On-One Telephone Consultations
Bay Windows, Decorative Traverse Rods, Ripplefold, Heavy-Duty Curtain Rods
Decorative Pole Treatments, Bypass Ring Treatments, French Rods
Our Product Managers can review images of your window or installation area and provide personalized support and suggestions for any product featured on our website.
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Fast answers to basic drapery hardware questions, product inquiries & order support
eMails are monitored throughout the business day, during the evenings, weekends and even holidays
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General Shopping Help: (800) 383-6617
Weekdays: 9:30am To 5:00pm (EST)
Fax: (888) 264-1753