We look forward to helping you today! We've posted some quick questions and answers on this page. If you can't find your answer here just scroll down for more help opions!
Get Help With An Order You've Already Placed
No Time To Log-In Right Now?
That's okay, you can check your Order Status, Track Your Order, Let Us Know Of Missing Or Damaged Items or Ask A Question About Your Order instantly right from this page! Just enter your Order Number and eMail Address below and click "Lookup Order".
We are currently retooling our General Customer Support options in response to COVID19; our telephone support for General Customer Service will be limited. We strongly encourage you to use an online support option. If you need to check your order status, track your order, let us know of missing or damaged items, create a return request or ask a question about your order - please help us help you more efficiently by using the order lookup above or by logging-in to your My Account Home Screen.
Get Help Choosing A Product Or Receive A Free Window Consultation
Speak to a Product Manager about your window treatment:
(800) 383-6617
Weekdays: 9:30am To 5:00pm
Product Managers are working remotely and may be without access to Customer Service screens. If you need to check your order status, track your order, let us know of missing or damaged items, create a return request or ask a question about your order - please help us help you more efficiently by using the order lookup above or by logging-in to your My Account Home Screen.
Send us an eMail Message (Product Managers respond after hours and over the weekend)
